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Croatian-speaking Travel Customer Service for Booking.com
location_on Athen, Greece | Croatia | Serbia | Bosnia and Herzegovina | Germany | Thessaloniki, Greece | Bulgaria | Austria | Romania | Zagreb, Croatia
home Partially remote
work Full-time
Apply now
Croatian-speaking Travel Customer Service for Booking.com
location_on Athen, Greece | Croatia | Serbia | Bosnia and Herzegovina | Germany | Thessaloniki, Greece | Bulgaria | Austria | Romania | Zagreb, Croatia
home Partially remote
work Full-time
Introduction

Join TTEC, a global leader in customer experience, as a Croatian-English Travel Customer Service Associate supporting Booking.com in Athens, Greece. In this role, you will assist customers in finding great places to stay and create unique travel experiences.

Responsibilities
  • Handle incoming communications from customers via voice, chat, or email.
  • Research and provide accurate answers to customer inquiries.
  • Assist accommodation partners with questions regarding room modifications, rates, availability, and extranet tools.
  • Ensure a high level of partner service and a positive experience.

 

Qualifications
  • Fluent in Croatian and English (both written and spoken).
  • High school diploma or equivalent.
  • At least 6 months of customer service experience.
  • Proficient with computer applications.
  • Resident of Greece or ability to relocate and obtain work authorization.
Incentives
  • 25 days of annual leave per year.
  • Relocation assistance available.
  • Opportunities for career growth and learning.
  • Supportive leadership and a diverse, community-minded organization.
  • Competitive compensation with performance bonus opportunities.

 


Contact information

Apply Today! 


For more information and to apply, please visit the original job posting on Jobs Europe.


Croatian-English Travel Customer Service Associate in support of Booking.com