Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work, and Top Employer), is looking for Customer Support Experts.
We are recruiting tech-savvy experts to support the users of a world leader company in technology services.
Tech-savviness is a requirement and we have learned from experience that the most successful experts are those that love the internet and are comfortable researching topics online.
Are you a Google fan?
Do you love Google products?
Are you passionate about the web and new technology?
Purpose of the role
As a Digital Marketing Consultant your role is to identify and apply the appropriate advertising solutions through an active collaboration with Finnish companies and Digital Marketing & Online Advertising Agency Partners. You would work with a wide variety of advertisers, and deliver the optimal digital advertising solution for each customer.
It is a target-driven environment, where you will work towards individual sales targets and be part of a larger sales team increasing the Client customer base across EMEA. You will be part of the largest team who creates unique customer experiences while actively affecting the Finnish online marketing environment.
Responsibilities
- Implement creative ways to improve our client companies and agency relationships, by tailoring and sharing performance-enhancing suggestions, and upsell or promote other Google products.
- Provide strategic advice and help businesses and agencies get the best ROI on their clients’ advertising investment by working closely with them in a consultative role.
- Consistently deliver against assigned quota, while prioritizing and delivering outstanding customer sales experience.
- Communicate with the customers proactively, via phone, video conference and email.
- BA/BS degree and/or equivalent practical experience
- Native-level of Finnish
- Ability to speak and write English fluently and idiomatically
- +1 Years of experience in digital marketing, preferably building and optimising PPC Campaigns
- Minimum 0-1 Year of experience in Sales
- Knowledge of Google products such as Ads, AdSense or YouTube
- A team player with leadership and high communication skills
- Strong presentation, analytical and problem-solving skills
- Passionate about Marketing, Technology and online Advertising, with a desire to learn and develop
What benefits do we offer:
- Full-time position (39h per week, Monday to Friday).
- Salary: starting from 25.500€ gross/year + up to 4.500€ gross/year in bonus.
- This is a Hybrid working model in Barcelona.
- Permanent Contract.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
- Relocation package:
- Flight ticket
- Accommodation in a nice individual studio (up to 2 months)
- Support with a private Health Insurance
- 4 weeks of intense introduction training on Google Ads and specific sales training.
- A permanent presence of coaches who will facilitate your personal and professional development.
- Established career path to grow within the project.
- Continuous training and certifications within Google products.
- Bi-weekly, monthly or quarterly contests.
- Employment with the world's largest provider of contact centre services.
- Excellent work environment, great colleagues, social arrangements and personal development.
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
- Office location surrounded by the sea (World Trade Center, Barcelona, Spain).